Fraktpolicy

SHIPPING POLICY

Order Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Destinations
We proudly offer international shipping to the following countries and regions:

United States (US)
United Kingdom (UK)
Australia (AU)
Canada (CA)
New Zealand (NZ)
Mexico (MX)
Singapore (SG)
Japan (JP)
Hong Kong (HK)
European Union (All 27 member states)

Estimated Delivery Times
Once your order has been processed and shipped, the estimated delivery time for all international destinations listed above is 7 to 15 business days.

Please note that these are estimated transit times. Actual delivery may vary slightly depending on your local postal service, customs clearance processes, or unexpected weather conditions.

Customs, Duties, and Taxes
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied; they are your responsibility as the customer. For customers in the EU and UK, please be aware of your local customs regulations regarding import VAT.

Checking Your Order Status
When your order has shipped, you will receive an email notification from us containing a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to update in the courier's system.

Damages During Transit
We pack our items with extreme care, but we understand that transit accidents can happen. If your item arrives broken or heavily damaged, please refer to our Return & Refund Policy. A clear, continuous unboxing video is strictly required to process any replacement claims. Please reach out to us via the contact page on our website immediately upon receiving your package with your video proof.